Rated as excellent
By 100s of our customers
DEVIreg Touch Programmable Thermostat (Pure White)
Free Delivery
£89.99
£74.99 exc VAT
RRP: £122.34
Product Description
| Manufacturer | DEVI |
|---|---|
| Range | DEVIreg |
| Model | Touch |
| Variant | White |
| Barcode | 5703466215135 |
| Weight | 0.28 Kg |
The DEVIreg Touch is a great replacement for the popular and phased out DEVIreg 550, it will work with your existing floor probe. Also being touchscreen it is an excellent upgrade to your DEVI thermostat.
The DEVIreg touch incorporates the latest technology ensuring total control from the initial setup. It is a perfect replacement for faulty or outdated underfloor heating controllers as the unit is compatible with most other manufacturer's floor sensing thermostat probes. This stylish cutting edge thermostat uses pulse width modulation with optimum start and optimum end programming as well as open window detection to guarantee extremely high temperature control accuracy, ensuring the DEVIreg touch is one of the most efficient underfloor heating controls available.
Key Features
- A touchscreen display with backlight
- An easy-to-follow menu-driven operation
- Energy-saving schedule: A standard or customized timer program including fully flexible day and time pattern that lets you preset the temperature to energy-saving levels, e.g. while you are at work or asleep - and with optimum heating start/stop to reach the desired temperature at the right time
- Open-window detection that prevents excessive heating at sudden drop of temperature
- Vacation setting: Suspension of normal program schedule for specified periods of time
- Consumption meter
- Quick-access button to features such as frost protection and away function.
(Floor sensor included)
Technical Specifications
| Ambient Temperature | 0° to +30°C |
|---|---|
| Brand | DEVI |
| Colour | Pure White |
| Dimensions | 85 x 85 mm |
| Features | Touchscreen Control |
| Height | 85 mm |
| Operation voltage | 220-240V |
| Product Type | Thermostat |
| Sensing Unit | NTC 15kOhm at 25°C |
| Standby power consumption | < 1W |
| Thermostat Type | Touchscreen Thermostats |
| Warranty | 5 Years |
| Wi-Fi Compatible | No |
| Width | 85 mm |
Product Downloads
Customer Reviews
Trusted Customer
16 September 2018 07:09
Great product - easier to use and programme than the 550.
Very helpful staff
I was given lots of helpful advice on the phone. The item was dispatched and arrived promptly. A very positive experience.
This is fantastic to hear, thank you very much for your positive feedback.
Trusted Customer
8 September 2018 07:59
I am trying this new controller for my heating. So far it is much more simple to program and use. It also looks really good, showing the room temperature.
Fantastic service and competitive prices
The company could not have been more helpful. They offer guaranteed next day delivery but for personal reasons I needed a delayed delivery. The item arrived as requested via DPD the best courier company. Many thanks Underfloor Heating.
You are very welcome, thank you for the great review.
Raymond F York
6 September 2018 09:29
Easy to install and set up. Touch screen an excellent improvement.
Customer service experience
Professional, efficient service, understood my requirements and fully explained the product.
Brilliant, thank you for the great service review.
Robert Dally
26 August 2018 07:55
Item was dispatched same day and delivered the next. It doesn't get any better. It allowed us to get our underfloor heating back on and working the next day. Brilliant.
Fantastic Service.
Fantastic, super fast dispatch and delivery, Perfect.
Thank you very much for your really great review, we appreciate your brilliant comments.
Martin Breen, Dublin, Ireland
7 June 2018 11:33
A fantastic little piece of equipment - easy to install, easy to follow instructions.
Fantastic product, fantastic people to deal with.
My original query was answered very quickly and the follow up supply of goods was equally excellent. Great customer service.
Fantastic, thank you for the great review of our service.
Bruce Shearman
24 May 2018 12:33
As before poor/minimal installation information
Reducing installation information is not a good idea!
Your service was quick and efficient. My concern was with the DEVI product information and installation information. I have previously fitted a DEVI mat however the installation information was minimal and no explanation given for the pack content. Fortunately I remembered most of the installation steps. The one that I didn't was answered by DEVI customer help. My point is that the product is good but the installation information is poor as is the online information. If DEVI ask you can feed back this information to them.
Regards
B.S.Shearman
Andrew Keeler
19 March 2018 10:23
CONTROLLER VERY GOOD AND GOOD PRICE
QUICK AND EFFICIENT
VERY QUICK AND EFFICIENT SERVICE WILL USE AGAIN
That is brilliant to hear, thank you for the fantastic feedback and we very much look forward to hearing from you again.
Jocelyn Leigh Barrett
11 March 2018 08:30
Excellent website. Quick and easy to order
Fantastic service. Excellent product
Fast and efficient. Arrived in 2 days
Thank you very much for taking the time to review us as excellent.
Our fast and efficient, free next day delivery is something that we are very proud to be able to offer our customers.
Trusted Customer
21 February 2018 07:53
Poor delivery service . Very inconvenient
Very poor delivery service. Very unreliable and inconvenient
It was supposed to be delivered to my home address. Two days later I find out they didn't deliver because they didn't have a contact name!!!!!!!!!!!!!!!!
And for me to collect from a pharmacy
That's ridiculous!
Thank you for your valuable review.
As this was ordered online your delivery details would have been passed through to our courier automatically as entered.
They would attempt delivery and by default if no one is available to receive the courier would deliver to the nearest click and collect point rather than returning the undelivered goods to us as this is often less convenient for the customer.
We are sorry for the inconvenience this has caused you.
Trusted Customer
13 February 2018 11:54
Perfect replacement for the Devireg 500 thermostat.
Good product description given on line and fast delivery.
Good product description given on line and fast delivery.
Thank you for the fantastic feedback of our website and of our great FREE next day delivery service.
Trusted Customer
26 December 2017 22:16
They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services
Customer service experience
They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services
Trusted Customer
4 December 2017 06:37
Perfect for what I needed. Easy to set up and use.
Customer service experience
Very helpful telephone call to you that sorted out all my problems.
That is really great to hear, thank you for the really fantastic feedback.
Bernard Jarvis
3 December 2017 14:30
Better than the old version
Customer service experience
Good advice on phone and came when
you said it would
Great, thank you for the excellent review.
John Cox
15 November 2017 09:08
Recommended by Danfoss as a replacement for the Devi 550 and very simple to install.
The DEVIreg Touch is a fantastic replacement for the DEVI 550 - thank you for the feedback.
Does what it says on the can
Brilliant service
Thank you very much, for your great service review.
Paul B
11 November 2017 15:48
They had the thermostat in stock, unlike others, at a very good price. The Touch is so much better than the previous clunky 550. Easy straightforward fit.
Thank you for the fantastic feedback, it is appreciated greatly.
Great customer service and delivery
Knowledgeable about the product I was buying. Very understanding with regards to delivery and they made sure it arrived in time.
Trusted Customer
5 November 2017 15:07
Easy to fit and better than previous model
Excellent service
Arrived quick after ordering
That is great to hear.
Our FREE next day delivery is very popular and useful to many of our customers.
Paul Miller
3 September 2017 08:53
Good service, product as described
Customer service experience
Good service, product as described.
Thank you for taking the time to review us, it is very much appreciated.
Paul Larkin, Silverstone
21 August 2017 09:20
Very good product - many helpful features.
Great to do business with
Very helpful advice over the telephone. Delivery was next day at no extra charge. Very good xperience.
Thank you for the great review of our helpful advice and service, it is very much appreciated.
Trusted Customer
18 July 2017 09:39
Works as it should, looks nice.
Price was good and the order was delivered the next day. Works great.
The price was good and the order was delivered the next day. I am really pleased with the service.
To be honest, I was worried initially about purchasing from a new website and only used it because it had PayPal.
It was a great experience. Would highly recommend and definitely use again.
Thank you for the great review.
I'm am really pleased that we exceeded your expectations and really appreciate your recommendations.
Tom Wanless
21 May 2017 07:10
Great piece of kit to update an ageing devireg 550 thermostat. I love holiday mode!
It really is a great replacement, and I am really pleased that you are happy with your new upgraded DEVIreg Touch.
Perfect service.
Very quick, good website, exactly as promised. Thank you.
That is really fantastic, thank you very much for taking the time to leave such a great review of our service.
Jeremy
13 May 2017 08:18
Very easy to set up even without using the online codes - 15 minute activation slots unlike the non digital that was hour slots. Perfect
Customer service experience
Delivery very quick and perfect communication along the way
Thank you for the great review, we appreciate your fantastic feedback.
Trusted Customer
3 May 2017 08:53
Although it was a straight replacwment someadaption wasnecessary
Customer service experience
Good Follow up to an enquiry and helpful advice
Thank you very much for your great feedback.
Our specialist technical advisors are experts in their field and offer really fantastic advice to all of our customers.
John Musgrove
5 April 2017 07:55
Direct replacement to previous unit. So much better to use.
Excellent service - would recommend them to any new customers
Product arrived just as advised. Fitted as a direct replacement to previous unit and is so much easier to use.
Thank you for your great review, we appreciate your feedback.
Michael Tully
28 March 2017 15:30
Excellent replacement for the faulty controller in place
Excellent company
Excellent customer service, knowledge and item delivery.
Only rated 4 stars due to an item being shown as in stock online though they did not have it available. I was contacted quickly and a suitable replacement was ordered.
Thank you very much for your great review.
I am really pleased that you are happy with your upgraded replacement DEVI Touch programmable thermostat.
Martin Brown, Reading
26 March 2017 11:00
ok to use once you read the instructions carefully
Overall a good experience
Good service but i thought i should have been told that i would need 2 thermostat controls which meant i had to order another one and pay the electrician to come back and fit the second one. When I called the tech department they were very helpful and explained that the sales side were not technical people but maybe the sales people should be made aware when a large area is involved they should suggest that the customer speaks to the tech department.
Sarah
24 March 2017 17:22
Product works well. Easy to install & easy to use
Fantastic, that is great to hear.
Excellent service by Underfloor Heating UK
Good availability of product. Fast delivery. Excellent customer service.
Thank you for your great review of our service and fast delivery, it is very much appreciated.
Trusted Customer
20 March 2017 14:05
Very good product. Replaces old and unreliable one.
Excellent in every way
Superb customer service, fast delivery and excellent prices. Just the job!
Thank you very much for your review.
We pride ourselves on our fantastic advice and customer service, so feedback such as yours, is really great to hear.
Trusted Customer
15 March 2017 07:32
Stylish and very easy to use
Fantastic, thank you for your great review.
Competitive price and delivery was on time. Knowledgeable and polite techni...
Competitive price and delivery was on time. Knowledgeable and polite technical assistance.
Our customer service is very important to us, so thank you for your great feedback.
Robert Lazarus
2 March 2017 16:44
Easy to use, simple to install works well on prefixed program
Even though the website is not as user friendly as you would like, the afte...
Even though the website is not as user friendly as you would like, the aftersales were excellent,
Thank you very much for your feedback.
I am very sorry that you did not find our website easy to use. We generally receive great feedback about our websites ease of use. If you ever struggle with using our website at all, please just call us on 01473 559087 and we will be very happy to help you.
I am very pleased however, that our after sales received a 5 star rating from you.
Trusted Customer
28 February 2017 10:20
perfect requirement for an outdated timer/thermostat.
The DEVIreg Touch programmable thermostat is a really great replacement.
Thank you for your 5-star review.
perfect
exactly what I ordered, no damage when delivered, next day delivery, could not ask for more
That is fantastic, thank you for taking the time to review us.
Chris Carlington
21 February 2017 06:52
Replacement for obsolete model-easy replacement
Good product
Easy set up
Thank you for reviewing the replacement model DEVIreg Touch programmable thermostat and your feedback regarding the simplicity of the set-up.
Loren Wallis
8 February 2017 07:11
Just what I was looking for
A +++
Amazing Service
Thank you very much for your review regarding our service, we honestly appreciate your fantastic comments.
Simon Bydlinski
6 February 2017 09:00
Great Service quick delivery
Excellent service by Underfloor Heating UK
Great seller
Thank you very much for reviewing us as excellent, we appreciate your comments greatly.
Jenny Westin
5 February 2017 10:02
Bought this one to replace a Devireg 500 that had stopped working. It was easy to switch them and it works well.
Quick delivery of my order and the product was as described. I would order ...
Quick delivery of my order and the product was as described. I would order from here again.
Thank you very much for your great feedback of our service and fast delivery.
Jan Armitage, Milton Keynes
5 February 2017 10:00
Easy to install and operate
Excellent service by Underfloor Heating UK
My order arrived on time and was delivered to my Neibour as requested.
That is great, I'm glad that your order and request were seamless.
Norman Bryan
1 February 2017 14:19
Did what it said on the tin, was easy to fit and works well. Much better looking than old timer.
Excellent service by Underfloor Heating UK
Right part, on time at the right price. Greta customer service.
Thank you very much for your great review on the DEVIreg Touch Programmable Thermostat - it is a fantastic product and a great replacement of the old DEVIreg 550.
Trusted Customer
23 January 2017 09:47
..............................
Excellent service by Underfloor Heating UK
..
Thank you for your great feedback and excellent rating for our service.
Trusted Customer
17 January 2017 08:59
You do need to be a bit techie as there are very few instructions .
Excellent service by Underfloor Heating UK
Service was very prompt and shipping cost was very fair.
Thank you for your great review. We try very hard to keep shipping costs as low as possible to outside the Mainland UK, so I am very pleased that you were happy.
Darren Mansell, Cumbria
10 January 2017 07:39
Excellent price and a great product
Excellent service .....I phoned up 2oclock and it arrived next morning...wo...
Excellent service .....I phoned up 2oclock and it arrived next morning...would highly recommend...
Thank you very much for your review. Our FREE next-day delivery ensures that we are able to offer a fast and efficient service to all of our customers.
David Banton
7 January 2017 17:16
Excellent
Excellent service. Ordered at 15:55 on Thu 22nd December - delivered at 10 ...
Excellent service. Ordered at 15:55 on Thu 22nd December - delivered at 10 next morning. Would definitely use again.
Thank you very much for your great review. Our FREE next-day delivery is a fantastic service and I am really pleased that we were able to be so efficient for you - even at Christmas!
Patrick Edwards
2 January 2017 19:30
A great replacement for the obsolete Devireg 550. Much easier to set up and operate.
Excellent service by Underfloor Heating UK
Very quick & efficient service.
Thank you very much for your great review of the replacement DEVIreg Touch programmable thermostat.
Chung Pham
31 December 2016 14:45
Great product, looks good and very easy to install and set up.
Excellent service by Underfloor Heating UK
Great service, very helpful and very friendly. Highly recommend
Thank you for your fantastic recommendation and review.
Mark Reeder
31 December 2016 12:15
Great upgrade for the old 550 unit, so easy to set up and use.
Great service
The thermostat I ordered had sold out two days before, so I had a phone call to offer me a replacement upgrade at a reduced price, fantastic service, many thanks to your professional team.
I am glad that we were able to offer you an upgraded replacement that you are so pleased with. Thank you for taking the time to give your feedback.
Chris Ward
31 December 2016 10:50
Only installed for a few days so can't really comment on long-term use but installation and set up was pretty easy
DEVIREG touch replacement for DEVIREG 550
Excellent service from Underfloor Heating UK.
Ordered and paid for DEVIREG touch controller around 1.30pm it arrived by 10.30am the next day.
Controller was easy to install and set up and seems to be working fine, only had it for a few days so can't really comment on longevity hence 4 stars only
That is great, thank you for your review.
Trusted Customer
31 December 2016 07:47
Works perfectly, great improvement on the outgoing system
Great service, I enquired about a piece of equipment that seemed to be obso...
Great service, I enquired about a piece of equipment that seemed to be obsolete so they advised me on the replacement model and dispatched at very agreeable terms
We appreciate you taking the time to review us as excellent, thank you.
David Thomson
20 December 2016 10:09
No more to add from that above.
The advice on the upgrade from the previous Devireg was good. The items arr...
The advice on the upgrade from the previous Devireg was good.
The items arrived swiftly.
All 3 have been installed and work fine.
Thank you for your great review and your comments regarding our customer service.
Trusted Customer
6 December 2016 10:59
Excellent
Helpful and not pushy to make a sale - gave me the info I needed to decide
Really helpful and took time to explain the product features are how it could relate to what I needed
That is really great to hear. thank you very much for your excellent rating.
Trusted Customer
27 November 2016 09:27
Excellent
Fast next day delivery, good range.
Fast next day delivery, good range.
Many thank for your feedback and rating us as excellent.
Tracey Morgan
Customer Service Manager
Trusted Customer
26 November 2016 07:32
Easy to set up and use
I have ordered around 12 heat mats from you, I ordered one mate the wrong size…
I have ordered around 12 heat mats from you, I ordered one mate the wrong size because something changed in the room but you changed it for me very quickly with no fuss
Thank you
You are very welcome. We pride ourselves on our customer service excellence and are very pleased that we were able to help you so efficiently.
Tracey Morgan
Customer Service Manager
Trusted Customer
16 November 2016 15:24
More complicated than the Devireg 550 it replaced but OK to use in practice
Quick response and good prices
Quick response and good prices
Thank you for your feedback, we appreciate it greatly.
Tracey Morgan
Customer Service Manager
Trusted Customer
13 November 2016 11:18
Excellent
Fantastic service - needed urgently as proposed buyer of property visiting to check out the…
Fantastic service - needed urgently as proposed buyer of property visiting to check out the heating and at last minute one thermostat was not working - ordered one day delivered next day within 29 seconds of the time scheduled to arrive. Buyer viewed and was pleased to see all the heating working phew!! Don't get service like that these days. Well done!!!
That's fantastic to hear, we are really pleased that we were able to help you so much.
Tracey Morgan
Customer Service Manager
Trusted Customer
7 November 2016 07:46
Simple, easy to use, assive improvement on the 550
Service was excellent, staff handling my query very knowledgeable and helpful
Service was excellent, staff handling my query very knowledgeable and helpful
Thank you very much for your fantastic review.
The DEVIreg Touch programmable thermostat is a really great upgrade to the 550.
Tracey Morgan
Customer Service Manager
Trusted Customer
29 October 2016 09:10
Much better than 550 model
Web site phone number service a bit misleading.
Web site phone number service a bit misleading.
Thank you for taking the time to review us.
Tracey Morgan
Customer Service Manager
Trusted Customer
25 October 2016 07:21
Thank you for recommending the upgraded replacement thermostat.
Great service and rapid delivery
Great service and rapid delivery
Thank you for your feedback. The DEVIreg is a fantastic thermostat and a great upgrade.
Tracey Morgan
Customer Service Manager
Trusted Customer
23 October 2016 21:53
A good upgrade from the Devireg 550. Easy to install and setup. Seems to be working fine. Looks smart too!
Helpful communications when I phoned for information. Offered assistance over the phone with any setup…
Helpful communications when I phoned for information. Offered assistance over the phone with any setup problems. In the event this was not needed. Goods arrived promptly and well packaged. I would purchase from this company again. Thank you.
Many thanks for your review.
I am glad that we were able to offer you such good service as we value all of our customers and strive to provide the best customers service that we can.
The DEVIreg Touch programmable thermostat is fantastic and great looking thermostat, and the perfect upgrade or replacement for the 550.
Tracey Morgan
Customer Service Manager
Trusted Customer
23 October 2016 09:03
Much Much better than old model it replaced. Easy set up
Very fast service Friendly electrician answered question quickly friendly
Very fast service Friendly electrician answered question quickly friendly
Thank you for your feedback.
Our friendly, highly-qualified technical electrician Karl is very helpful and we are very lucky to have him.
Tracey Morgan
Customer Service Manager
Trusted Customer
22 October 2016 09:11
Excellent
I telephoned to confirm the product I ordered was a direct replacement for my broken part…
I telephoned to confirm the product I ordered was a direct replacement for my broken part the man was polite and helpful.
That's brilliant thank you for your feedback.
Tracey Morgan
Customer Service Manager
Trusted Customer
16 October 2016 11:25
Excellent
Excellent service and fast delivery, competitive pricing
Excellent service and fast delivery, competitive pricing
Thank you for your great feedback. We try our very best to be as competitive as possible and continually strive to improve our customer service.
Tracey Morgan
Customer Service Manager
Trusted Customer
16 October 2016 10:28
Up and running.
first class service from polite and informative staff. Item received next day.
first class service from polite and informative staff. Item received next day.
Thank you for your feedback.
Our sales team are not only naturally polite, but are also well-trained in product knowledge so as to help all of our customers in getting the right product for our customers individual needs.
Tracey Morgan
Customer Service Manager
Trusted Customer
6 October 2016 11:46
Great product but documentation a bit thin so I'm not sure if I'm using it in the best way possible
Good speedy service and excellent technical support from Carl
Good speedy service and excellent technical support from Carl
Thank you very much for your review and wonderful comments.
We are very lucky to have Karl on our team, as his technical advice and product knowledge really is outstanding.
Tracey Morgan
Customer Service Manager
Trusted Customer
12 September 2016 08:34
Very helpful
Very helpful
Very helpful
Thank you very much for your kind words, we appreciate you taking the time to review us.
Tracey Morgan
Customer Service Manager
Trusted Customer
21 August 2016 09:23
Not quite "straight replacement" as back plate needs replacing and wires in different order. The manufacturers insinuate it's a straight swop i.e. Swop front unit only. Still straightforward. Much better unit than previous.
Very rapid service. Item delivered as described. Helpline useful.
Very rapid service. Item delivered as described. Helpline useful.
Thank you for your review. The DEVIreg Touch is a fantastic replacement thermostat.
Tracey Morgan
Customer Service Manager
Trusted Customer
20 August 2016 08:24
Good
Rapid supply and good prices
Rapid supply and good prices
Thank you very much for your fantastic review of the DEVI Touch Programmable Thermostat.
Tracey Morgan
Customer Service Manager
Trusted Customer
9 July 2016 08:27
Easy to use
Great service as always
Great service as always
Thank you very much for your great comments, we appreciate it very much.
Customer Service Manager
Trusted Customer
28 June 2016 20:44
Very easy to use and set it's self up well almost
I fit wet rooms and have used your company to purchase heat mats for the last…
I fit wet rooms and have used your company to purchase heat mats for the last six or seven they have all been delivered on time with not a single problem.
I also like the fact that you call after every delivery to make sure that it arrived on time nice touch
Thank you very much for your wonderful comments, your review is very much appreciated and we look forward to working with you again!
Customer Service Manager
Trusted Customer
7 June 2016 11:20
Correct part arrived on time and works beautifully
Good part identification and ordering
Good part identification and ordering
Thank you very much for taking the time to review the DEVIreg Touch Programmable Thermostat.
Tracey Morgan
Customer Service Manager
Trusted Customer
5 June 2016 11:25
We have used this product for our conservatory some 13 years ago and never had any problems. This latest purchase is for our new bathroom with wet room style shower. The heating is working perfectly and currently set at comfort heating level which just makes walking on tiles pleasant when in bare feet. Will always aim to use this make as it has showed to be reliable and easy to fit.
Very quick delivery. Thought we had problem with the controller so phoned to report. Immediate…
Very quick delivery. Thought we had problem with the controller so phoned to report. Immediate help and a new unit sent out and arrived next morning. Our Fitter then found the original was in fact OK so did not need to return it for refund. Phoned company to ask if they wanted me to return the replacement or we could keep it for next project. They were happy for me to do either. We will indeed be buying from this company again when we do the kitchen floor later this year. Thank you
Fantastic, thank you for your great comments, they are very much appreciated and we look forward to working with you again!
Tracey Morgan
Customer Service Manager
Trusted Customer
9 May 2016 14:07
Excellent
excellent service and product
excellent service and product
Thank you for your excellent review of the DEVIcomfort Underfloor heating kit, it is appreciated very much.
Customer Service Manager
Trusted Customer
6 May 2016 22:09
Excellent
good prices and customer service.
good prices and customer service.
Thank you for taking the time to leave such great feedback.
Customer Service Manager
Trusted Customer
11 April 2016 16:44
Excellent
Very good service. Fast and knowledgable.
Very good service. Fast and knowledgable.
That's fantastic, thank you for reviewing us as excellent. The DEVIreg Touch Programmable Thermostat is a really great thermostat.
Customer Service Manager
Trusted Customer
4 April 2016 07:11
Excellent
Excellent under floor heating system.
Excellent under floor heating system.
That's fantastic, thank you for your great review.
Customer Service Manager
Trusted Customer
21 March 2016 14:05
Excellent
Liam in customer services/sales guide me to the right product and it was delivered the…
Liam in customer services/sales guide me to the right product and it was delivered the next working day.
Thank you very much for your great feedback.
I will ensure that your kind words are passed on to Liam.
Hannah Boother
Customer Service Manager
Trusted Customer
20 March 2016 23:27
Very easy to fit and to set up. Great
Very fast delivery, good price, rang to check that I had received it and was…
Very fast delivery, good price, rang to check that I had received it and was happy with product
Thank you very much for your kind words and great review.
Hannah Boother
Customer Service Manager
Trusted Customer
17 March 2016 14:01
The thermostat is working well, it took a few attempts to obtain the desired temperatures.
Very efficient service.
Very efficient service.
Thank you for reviewing us, we appreciate your comments.
Hannah Boother
Customer Service Manager
Trusted Customer
15 March 2016 09:37
Looks good and modern. Easy set up and simple to use/program.
Next day delivery - excellent as ordered around 4pm.
Next day delivery - excellent as ordered around 4pm.
Thank you for your feedback.
Our free next day delivery is very popular and fantastic for those who require their items quickly.
Hannah Boother
Customer Service Manager
Trusted Customer
13 March 2016 11:20
Good product easy to use
Very knowledgeable and helpful service
Very knowledgeable and helpful service
Thank you for your great feedback on our service and product, we appreciate you taking the time to review us.
Hannah Boother
Customer Service Manager
Trusted Customer
13 March 2016 10:34
Easy to fit
Fantastic arrived next day !
Fantastic arrived next day !
That's really great, thank you for your feedback.
Hannah Boother
Customer Service Manager
Trusted Customer
12 March 2016 13:51
Easy to use programmer
I have used this company before & found them to be very reliable & reasonably priced
I have used this company before & found them to be very reliable & reasonably priced
Thank you very much for taking the time to give us great feedback.
Hannah Boother
Customer Service Manager
Trusted Customer
12 March 2016 08:28
better than the old type easier to use for customer
very professional service delivery within a couple of days generally very pleased
very professional service delivery within a couple of days generally very pleased
Thank you very much for your great feedback.
The DEVIreg Touch is a fantastic thermostat and we are glad that you are so pleased with it.
Hannah Boother
Customer Service Manager
Trusted Customer
11 March 2016 08:49
Excellent
Excellent website, easy ordering system, very knowledgeable staff. Have since re-used them.
Excellent website, easy ordering system, very knowledgeable staff. Have since re-used them.
Thank you very much for your fantastic review, we really do appreciate your comments.
Hannah Boother
Customer Service Manager
Trusted Customer
7 March 2016 19:42
Quality product
Fast respond - everything happened as I was told it would
Fast respond - everything happened as I was told it would
Thank you for your great comments, we appreciate it very much.
Hannah Boother
Customer Service Manager
Trusted Customer
6 March 2016 22:53
good but wanted a part that had been. discontinued wanted basis replacement not digical
found parts easy
found parts easy
Thank you for your review.
The DEVIreg Touch programmable thermostat is a really great thermostat and I hope that the replacement exceeds your expectations.
Hannah Boother
Customer Service Manager
Trusted Customer
28 February 2016 09:59
Good
good service thankyou
good service thankyou
Thank you for your review.
Hannah Boother
Customer Service Manager
Trusted Customer
9 February 2016 10:11
Good
service was excellent first part did not work but was replaced with out question thankyou
service was excellent first part did not work but was replaced with out question thankyou
Thank you for your review.
I am glad that we were able to replace your item quickly. If you need any further assistance please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Trusted Customer
8 February 2016 14:56
Good
The service was not good. They could not accept my credit card because they put…
The service was not good. They could not accept my credit card because they put down the wrong name! Also they have taken the £20 charge for the return of the mat twice!
thanks for your feedback. As far as I can see you unfortunately incorrectly ordered the wrong size mat online and then I understand there was a credit card issue with the product going to a different address? I would of course be happy to discuss this with you in greater detail.
Many thanks.
Hannah Boother
Customer Service Manager
Trusted Customer
4 February 2016 10:22
Good
We had a problem and UH UK were able to help.
We had a problem and UH UK were able to help.
I'm glad that we were able to help.
If you need any future help please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Trusted Customer
30 January 2016 07:45
Good
Very helpful, quick delivery.
Very helpful, quick delivery.
Thank you for taking the time to review us, it is very much appreciated.
Hannah Boother
Customer Service Manager
Trusted Customer
29 January 2016 11:28
all works as expected!
very helpful information on website, quick delivery of order
very helpful information on website, quick delivery of order
Thank you for your positive comments. We very much appreciate you taking the time to write your review.
Hannah Boother
Customer Service Manager
Trusted Customer
29 January 2016 08:50
Excellent
Very efficient service, quick delivery and updates all the way via email. Great.
Very efficient service, quick delivery and updates all the way via email. Great.
Thank you for your feedback.
I'm glad that we were able to keep you informed of all updates and delivery information.
Hannah Boother
Customer Service Manager
Trusted Customer
23 January 2016 12:02
Excellent
Fantastic service product arrived next day as described Would use them again in the future
Fantastic service product arrived next day as described
Would use them again in the future
Thank you for taking the time to review us.
Our next day delivery is very popular, and I am very pleased that you love our service and that you would use us again, thank you!
Hannah Boother
Customer Service Manager
Trusted Customer
16 January 2016 09:28
Fast delivery, exactly what I ordered!
As stated, excellent!
As stated, excellent!
Thanks for your positive review.
Hannah Boother
Customer Service Manager
Trusted Customer
27 December 2015 21:46
Much better than the unit it replaced
Service was good and telephone enquirer was very helpful.
Service was good and telephone enquirer was very helpful.
We are really pleased that your new thermostat has excelled your expectations and that we were helpful when you phoned us.
Hannah Boother
Customer Service Manager
Trusted Customer
15 December 2015 13:14
great little device and touch screen as well and a good replacement for the old model
good and quick service
good and quick service
Thank you for your review. We are happy that you are pleased with your new DEVIreg touch programmable thermostat.
Please let us know if you need any help or advice in the future.
Hannah Boother
Customer Service Manager
Trusted Customer
11 December 2015 08:31
Excellent
Great prices Great service Great staff
Great prices Great service Great staff
Thank you for your positive feedback.
We will certainly pass on your comments, as such fantastic feedback is really lovely to hear.
Hannah Boother
Customer Service Manager
Trusted Customer
22 November 2015 09:30
Easy to fit upgrade.
Great next day service.
Great next day service.
Thank you for leaving positive feedback.
The DEVIreg touch programmable thermostat is a really great thermostat and a fantastic upgrade, we are really pleased that you are happy with it.
Hannah Boother
Customer Service Manager
Trusted Customer
11 November 2015 21:21
Unit is not capable of having it's display offset to agree with a room thermometer
Delivered as promised
Delivered as promised
Thank you for your feedback. We like to keep our promises and strive to deliver great service.
Hannah Boother
Customer Service Manager
Trusted Customer
10 November 2015 15:44
Good
Delivery was promised for Friday 6th. Nothing arrived. It was then promised for Monday 9th.…
Delivery was promised for Friday 6th. Nothing arrived. It was then promised for Monday 9th. I phoned the firm delivering and they had lost the parcel! It then arrived on the 10th. Not a major issue juts annoying.
Hi Jeremy Thank you very much for your feedback we try to use the very best logistics carriers for our products but very occasionally parcels go missing and have to be resent which seems the case in with your delivery.Obviously I apologies for this and certainly hope you are happy with your product now thanks again for your business.
Customer Service Manager
Paul Frost
Trusted Customer
8 November 2015 17:03
Slightly more complicated than I was looking for and not yet clear about all functions
Didn't have product I was looking for but offered replacement part at discount
Didn't have product I was looking for but offered replacement part at discount
Thank you for your feedback. We are glad that we were able to offer you a great alternative. If you need any further assistance, please do not hesitate to contact us on 01473 559087.
Hannah Boother
Customer Service Manager
Trusted Customer
1 November 2015 10:11
Was a replacement for as Devireg 550, much easier to program but not a direct replacement.
Excellent next day service
Excellent next day service
Thank you for your great feedback. We are glad that the replacement was a good alternative. Don't forget you can call us at any time in the future if you need any help or advice.
Hannah Boother
Customer Service Manager
Trusted Customer
4 October 2015 17:49
Excellent
Delivered as advertised, good price
Delivered as advertised, good price
Thank you for your positive feedback, it is very much appreciated.
Hannah Boother
Customer Service Manager
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After allowing the thermostat to fully charge the battery for 15 hours - Follow these easy set-up steps Confirm the language of your choice using the arrows to scroll up or down and confirm by p...
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Frequently Asked Questions
Can the backlight in stand-by mode be turned off on the DEVIreg Touch thermostat?
Yes it can. From the main menu, go to Settings > Options > Dim level, and select OFF. With the same navigation, the safety lock, forecast (adaptive function, both start and end), window op...
Do I need a thermostat?
Yes, we include a DEVIreg Touch programmable thermostat in all of our kits. This stylish cutting edge thermostat uses pulse width modulation with optimum start and optimum end programming as well a...
How do I turn off my underfloor heating system?
During the summer months or when it is warm, you may wish to turn off your underfloor heating. All of our thermostats have an on/off switch, which can be used to turn off your underfloor heating sy...
Is the DEVIreg touch programmable thermostat a compatible replacement for the DEVIreg 500 thermostat?
The DEVIreg touch programmable thermostat is a perfect replacement for the DEVIreg 500 thermostat and directly compatible with the existing floor probe. However, the connections may need a qualifie...
Which type of thermostat should I choose for my underfloor heating system?
When choosing a thermostat for your underfloor heating system you need to decide what characteristics you want from your thermostat. Manual - A manual thermostat will provide total control when ...
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