Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 90% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Robert Desmond, Market Rasen
15 May 2025 14:27
'Great Heating Mat'
Fast delivery and keen pricing, Have used them several times.
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Trusted Customer
3 May 2025 09:10
Great service quick delivery ?
Thank you for the great review! We can’t wait to have you back with Underfloor Heating UK.
michael garry, Preston
2 May 2025 10:50
'Easy does it.'
Kept informed of the progress of my purchase and easy PayPal service.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Trusted Customer
29 April 2025 11:48
'Great service'
Genuine 24 hour delivery.
Staff very helpful.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Floor Damage Sensor
Simple and inexpensive. Certainly better than leaving an expensive DMM to the tender mercies of the flooring team! Audible alarm is a good idea.
I ordered Friday afternoon and received my sensor Monday afternoon - so refreshing to have next working day delivery fulfilled.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Amanda Rodriguez, Essex
26 April 2025 12:53
'Priming slurry for porcelain'
Great price and quick delivery. I recommend this company. 10/10
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Patrick Sandberg
26 March 2025 13:02
very quick
The team here at Underfloor Heating UK is thrilled to receive such a great rating, thank you.
DEVIreg Touch Thermostat - Pure White
so quick!!
The team here at Underfloor Heating UK is thrilled to receive such a great rating, thank you.
Trusted Customer
22 March 2025 02:25
'Thermostat'
Got the thermostat via post
Changed form old thermostat to new touch screen. Works well.
Good service.
Thank you so much for your positive rating for your recent purchase from Underfloor Heating UK.
DEVIreg Touch Thermostat - Pure White
Trusted Customer
17 March 2025 04:59
Great service following day delivery spot on timing will definitely use this company again.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Trusted Customer
14 March 2025 17:53
'TH232 Underfloor Heating Thermostat.'
Ordered online with full transparent transaction, all communication great. Thanks.
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Bought to replace the TH132, straight forward replacement and now got extra features F/AF/A. Great value and speedy trackable delivery. Thanks.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
5 March 2025 16:28
'Very efficient'
Easy to order item, quick delivery which was on agreed date.
Would use again.
Thanks so much for sharing your experience with us. We hope to see you again soon.