Customer Reviews

'Great price, prompt delivery'

Great price, prompt delivery...

'Great company to deal with'

Excellent service ….. from ordering to delivering !!

'Excellent company you can feel confident to use'

Self levelling compound excellent material, when I spoke to somebody some time ago I had clear advice on what to do, I had free delivery which made the product very affordable, thank you very much.

'Very professional'

Very professional

Good service , good price , I received what I expected promptly.

'I'll be back!'

Very happy with product ordered, time it took to deliver and service provided.

'Very fast delivery and well packaged fragile product. Very happy.'

Very fast delivery and well packaged fragile product. Very happy.

'Great'

Arrived quicker than expected, exactly what I needed

Quick and reliable service, good product, def use again

'..'

Did what it said on the tin

All great and quick delivery. Time will tell how reliable is the heat mat.

'Excellent Customer Service and Purchasing Experience'

Excellent customer service. My questions regarding the item which I subsequently purchased were answered quickly and satisfactorily.

'Excellent service!'

Best price I could find and free next day delivery. What’s not to like!

All great.

'Helpful and fast'

Helpful advice to make sure I bought the right item to fix my UFH. Good price and prompt delivery.

'Good website, quick delivery. Woul use again'

Good product range, item delivered quickly at the date stated.

'Good service'

Used for an online purchase, correct part arrived next day

'Good service'

Good products at competitive prices with prompt delivery. Can’t fault it.

'First class service'

The handling of my initial query was handled promptly and accurately and my subsequent order of a new controller dispatched swiftly.

'Su in every way...'

Product excellent and as described. Arrived in timely manner and well packaged.

I needed some technical support and sent an early email. Very shortly later I received a call from (Carl?) who was very polite and dealt with the issue without fuss.

'Great product delivered quickly'

great product delivered quickly

The goods arrived very quickly and work perfectly in extremely happy

Fast and efficient service

'Awesome customer service. (Thanks!)'

Very good customer service. I bought a heating controller that I could not get to work, so contacted the team and was led through a returns procedure very smoothly and easily.

I was very happy with free postage offered with my order and even more so with free return of the duff unit. I thought this was very generous and I'm more than happy to recommend them and return for repeat orders.

'Good product excellent delivery'

Really great delivery of a reliable and well described product

'Excellent company to deal with'

Quick delivery, quick and very helpful when I called them to clarify an issue. Very impressed.

They sent the products as ordered, well packaged and fast delivery.

'Quick delivery'

Quick delivery of thermostat and exactly what I required.

'Replacement thermostat'

Very pleased with the service. Clearly described product which I could see would meet my needs. Well priced and delivered the day after being ordered.

'Would use this site again and would recommend it to friends'

Live chat was good. Website was easy to use. Products arrived on time.

Extremely helpful and approachable. Fast and efficient delivery.

Did what you promised Purchase working to our satisfaction

'Greatservice'

My thermostat arrived the next day, great service

Both online and telephone information and service was excellent

Prompt delivery. Good price

'Good service'

Always got good prompt services from these folks

recommend, will use again

'Great'

Very efficient and fast delivery

Good price and my thermostat arrived the next day. Would have no hesitation in using them again.

'Second to none.'

The service I received was second to none. If the product responds as well once it has been commissioned, I will be over the moon.

excellent information over the phone , good price and spot on delivery

Dispatched quickly, good prices.

'Received received excellent advice and service'

As normal unqualified people who didn't really quite know what we wanted and we giving excellent advice and very prompt service

Easy to order and prompt delivery

Fast reaction, good communication, short delivery time.

'Prompt service.'

Quick delivery, competitive pricing, good suppliers

'Good bit of kit and easy to install and operate.'

Thermostat controller.

Very helpful with their advice

Excellent to deal with and extremely fast delivery.

'Garden room floor heating.'

Bought again from Underfloor Heating. Always great service. Competitive pricing with efficient delivery.

'Underfloor heating not working'

received the information I required. Thanks for your help.

'Excellent'

Swift and Efficient

The thermostat was delivered exactly to the time scale informed by email. Cannot comment on the product yet, due to be wired by our electrician this weekend.

'Great service, very efficient'

Would definitely use Underfloor Heating UK again

Quick delivery, good price and informative web site

'If only all companies operated like this.....if !'

Having dealt with this company before, I already had a contact name in this firm, who knew of me, found my details and handled the new sale without hindrance.
Thank you Liam......keep up the great work
CFC Electrical

Quick, easy and efficient.

'Fast delivery just to the wrong address.'

I put in a different address for shipping but it was delivered to the billing address.

Order arrived within 2 days 1st class service.

'Very quick delivery'

Very quick delivery.

'Very good overall service'

Excellent prompt service . Delivery was to Ireland and was good - if not excellent . Could possibly have been delivered a day earlier which would have been helpful but wasn’t a deterrent to using this service again

'Great experience'

Excellent experience. Very easy. Rapid service with email updates. Delivered next day. Would use again. A really easy purchase

Easy to set up over the phone, good service and good communication

'Excellent supplier and product'

Very good sales support - always helpful. Excellent p&p and prompt delivery.
New Devireg Touch controller is a vast improvement over original ‘clunky’ device. Is easy to install and set up using instructions and works perfectly.

I would definitely recommend them to others & I would use them should the need arise.

Fantastic Service, Quick Delivery. Will use Underfloor Heating UK for all of our underfloor heating projects

'Very good experience with web site and delivery.'

Delivery very quick and efficient.

The service was prompt and quick

'Underfloor Htg UK GOOD; DEVI Reg Touch instructions useless'

Underfloor did extremely well, delivery next day, and they were very helpful when I needed to query the instructions for setting up the DEVIreg Touch underfloor heating timer.
I would not agree with all the statement that this timer is easy to set up.

excellent

Very good and would definitely recommend.

Have used these guys twice now. Very responsive. Next day delivery. Efficient and friendly service.

'First Class !!!!'

Great service - very knowledgeable staff on the helpline - advised of exactly which item was compatible as a replacement for an obsolete stat, and prices are very competitive too. Also delivery was perfect as arranged. All in all excellent, and will definitely use again.

'Excellent see'

Advised on order, part was obsolete but recommended alternative which works perfectly and arrived promptly

Helpful and professional

'Good Service'

Good price and speedy delivery.

'Excellent service'

Excellent service quick and easy. Stock the best products at the best price will definitely order future products from them .Highly recommend them

'Very helpful staff'

I was given lots of helpful advice on the phone. The item was dispatched and arrived promptly. A very positive experience.

'Fantastic service and competitive prices'

The company could not have been more helpful. They offer guaranteed next day delivery but for personal reasons I needed a delayed delivery. The item arrived as requested via DPD the best courier company. Many thanks Underfloor Heating.

Professional, efficient service, understood my requirements and fully explained the product.

'Fantastic Service.'

Fantastic, super fast dispatch and delivery, Perfect.

First Class Service, Delivered On Time

'Efficient Service with helpful advice'

Excellent technical support information and I did not have to wait long on the phone to speak to an adviser

'Fantastic product, fantastic people to deal with.'

My original query was answered very quickly and the follow up supply of goods was equally excellent. Great customer service.