Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
26 April 2023 07:24
'Fantastic service and super swift delivery as promised!'
The service provided by underfloor was great! The prices offered for their products are very competitive and the delivery of goods arrived promptly the following day.
On behalf of all of us at Underfloor Heating UK, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Ultra-Tile ProFlex S1 SP Rapid Set Flexible Tile Adhesive (White)
Great product, easy to work with and provided exactly what was needed for the job
Trusted Customer
22 April 2023 09:53
'Ridiculously good service.'
Ridiculously good service. Arrived the next morning.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
DEVIcomfort 150W/m² DTIR-150 5.0m² 750W Underfloor Heating Mat
amazing service and product
Trusted Customer
15 April 2023 14:21
'Reliable.'
Good price & very good service.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
UltraTile Propave Grout External Tiling Grout - Storm Grey
Fairly easy to use but do need to get the grout down & finished in good time.
It will not keep once seal broken on the bag inside the bucket.
Trusted Customer
21 March 2023 11:43
Very prompt service
Thank you for the positive feedback.
peter grimwood, Nottingham
8 March 2023 19:01
'Excellent service'
Found them online, they had good reviews, they had what I was looking for at a really good price. Next day delivery was spot on, which meant my breakdown was back up and running in less than 48 hours. Couldn’t ask for anything better.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
I have replaced this item before, but never been able to find one as cheap as this for a brand new one.
Martin Myhill
22 February 2023 08:00
'Excellent experience'
Accurate and descriptive website, competitive pricing and fast, free delivery.
Thank you for your positive comments of our service and easy to use website.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Great quality product and easy to install
Mark Fortune
17 February 2023 07:52
Fast and efficient!
Brilliant to hear, thank you very much for your review.
Trusted Customer
11 January 2023 07:54
'Great service at good price'
Competitive price and quick delivery. Website easy to navigate but not clear from item description exactly what was included in box with heating mat so I ended up ordering extra conduit that I didn’t need. Would definitely buy from them again but might phone to check details first.
Your feedback is important to us, and we are always striving to improve the quality of our services. We appreciate your support and will certainly look into improving product information on our website to make things easier to navigate.
DEVIreg Touch Thermostat - Pure White
Really easy to use and looks good!
Julian Crowe
5 January 2023 10:31
'Very efficient operation'
Dispatched thermostat very quickly
Great to hear, thank you very much for your positive review.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Great piece of electronic wizardry
Trusted Customer
23 December 2022 07:51
'All round good!'
Knowledgeable staff who helped me pre-sale. Easy to order online & good service having placed the order. Arrived as scheduled.
Thank you for the feedback of our service, we appreciate the great comments.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Exact replacement of a unit which had been in place for 15 years.