Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
9 October 2024 12:24
'Highly recommended'
Great service, ordered the DEVIreg Touch in the afternoon and it was delivered the following morning.
DEVIreg Touch Thermostat - Pure White
Bought the DEVIreg Touch to replace an older 550. Although the old controller appeared to be working, the floor was not heating up.
It was easy to swap the old for the new, the black plates are identical sizes / fixings, you just have be aware the connections are in a different sequence.
Really pleased with the service from Underfloor Heating UK, I ordered in the afternoon and it was delivered the following morning.
The new controller is much easier to initialise and to program, so highly recommended.
Simon Fey
8 October 2024 14:25
no problems
Fantastic to hear, thank you very much for the really great review.
DEVIreg Touch Thermostat - Pure White
no problems
Trusted Customer
6 October 2024 06:17
'Excellent online ordering experience.'
Superb service from Underfloor Heating - ordered online, seamless experience. Given it was an overseas (EU order), I anticipated some delays but actually my order was delivered earlier than anticipated by FedEx..
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Underfloor Heating.
James Hiatt
5 October 2024 21:23
'Great service'
Good prices and painless purchasing and delivery process. Great service.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Easy to install, liked the design and it was easy to set up using the comprehensive user manual supplied with the unit.
Trusted Customer
26 September 2024 07:25
Excellent service
Thank you for your positive feedback. We appreciate your business with us.
Trusted Customer
23 September 2024 08:50
Great prompt service
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Arrived next day after order. Installed and working a treat.
ian Graham, Isle of Harris
21 September 2024 18:51
Service was good.
Thank you so much for your positive rating for your recent purchase from Underfloor Heating UK.
Trusted Customer
18 September 2024 14:01
'Pensioner viewpoint.'
Order for Controller arrived, and, so far is working.
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Fitted, and so far working ok.
Trusted Customer
8 September 2024 21:44
'Devi mat'
Well priced and delivered next day free. What more could you want
We're happy to see that you had a 5-Star experience with Underfloor Heating UK. Thanks for sharing.
Miroslava Nikolova
23 August 2024 22:19
Thanks
Fantastic to hear, thank you very much for the really great review.