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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (533 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Excellent

Trusted Customer
10 January 2025 10:29

'Replacement Controller'

Very quick delivery at no extra cost.

Delivered within 24 hours. Very clear instructions. Easy to fit because we were replacing an earlier model, which was 16 years old.

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Excellent

Paul Berry
10 January 2025 07:42

'No fuss and speedy delivery'

Great service and fast delivery.

Very prompt service and delivery. Had small issue which was resolved very quick and without issues. Unit replaced obsolete unit and was easy to install and setup.

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Excellent

chris mills, Lewes
31 December 2024 10:58

'Great service. Easy to order and pay. Arrived next day. - Christmas Eve!'

Serve was great. I could ask no more. A truly refreshing experience that ought not to go uncommented.

Arrived the next day (Christmas Eve!!) Very easy to order and payment no drama. The price was the best I found on line. A great service, thanks guys.

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Excellent

MJ, Ireland
30 December 2024 08:49

'Replacement underfloor controller'

No issues, helpful on the phone and delivered quickly.

Arrived quickly and worked as described by the sales assistant on the phone.

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Average

Trusted Customer
20 December 2024 08:13

'Review'

Problems with delivery but otherwise ok

Excellent

Trusted Customer
12 December 2024 12:59

'Best ufh'

It's super professional.
It's fast delivered.

Excellent

Trusted Customer
12 December 2024 08:59

Quick delivery, no issues at all.

Excellent

Trusted Customer
10 December 2024 13:00

'Great service and price'

Really good as usual

Always great products and when needed great staff

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Excellent

Peter Garratt
7 December 2024 09:23

'Th232 controller . Excellent'

Very efficient. Delivered very promptly. Good communication .

Excellent service and product. Easy replacement of floor controller. Very useful feature of added backlight. Dual floor or air or both temperature control.

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Excellent

William Hastings, Hamilton
5 December 2024 12:48

'Excellent service'

Absolutely fantastic only ordered the other day and it was delivered this morning and this product was very reasonable priced very happy and will definitely order again if needed.

I ordered this item a few days ago and it was delivered this morning i bought the item to replace the old one that’s worked for 18 years but stopped working this is the direct replacement for my old one and has a handy back light I’ve just fitted it and it’s heating the floor so fingers crossed it works and lasts another 18 years overall I’m very pleased with the service and would have no hesitation in purchasing items from these guys again 😊.

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